Oppad Account Deletion
In accordance with Google Play policies and POPIA, users of Oppad have the right to request the permanent deletion of their account profile and all associated telemetry tracking historical data.
Method 1: Fast In-App Deletion
The fastest way to remove your data is directly inside the application. This process executes immediately:
Navigate to your Profile tab.
Tap Delete Account located at the bottom of the options menu.
Type DELETE to confirm the irreversible removal.
Method 2: Alternative Email Request
If you have already uninstalled the app, you can request manual removal from our support team:
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Click the verification button below to generate a pre-formatted email structure.
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Ensure you send the request from the exact registered email address used on Oppad.
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Our engineering support team will verify and fully process your server removal within 48–72 hours.
Data Retention & Deletion Policy:
Permanently Erased Data:
Your account authentication credentials (email, password hashes), unique user identifier codes (UID), active profile badges, custom route configurations, and system configuration logs are completely and irreversibly dropped from our Supabase production tables. Any precise GPS tracking history tied to your user metadata is permanently removed.
Anonymized Data Kept:
Public minibus taxi or bus transit sightings, coordinate entries uploaded to shared routes, and vehicle timeline logs will be completely stripped of personal identifiers (anonymized) and retained on the map grid to preserve historical crowd-sourced tracking accuracy for commuters. These lines can never be traced back to you.
Backup Retention Cycle:
Once requested or triggered, operations happen instantly on the live, active database layer. Dead structural fragments resting within secure, encrypted system backups may linger for up to 30 days before being fully overwritten during automated rolling schedule resets.
Last updated: June 1, 2026