Effective Date: January 25, 2026
Territory: South Africa
1. Introduction
Welcome to our community-powered bus-tracking application ("the App"). We are committed to protecting your privacy and ensuring that your personal information is handled lawfully, transparently, and securely in accordance with the Protection of Personal Information Act (POPIA).
To provide our services, including accurate bus sightings and community contributions, users are required to create an account. This policy explains what data we collect and your rights regarding that data.
2. Compliance with POPIA
We adhere to the 8 conditions for lawful processing as set out in South Africa’s POPI Act:
- Accountability: We take responsibility for the data we process.
- Processing Limitation: We only process data with your consent and for defined purposes.
- Purpose Specification: Data is collected specifically for account management and transit tracking.
- Openness: We are transparent about the information we collect.
- Security Safeguards: We implement industry-standard encryption to protect your records.
3. Information We Collect
3.1 Account Information (Required)
To log sightings and prevent spam, we collect:
- Email address (used for account authentication and security)
- Display name or Username
- Unique User ID (assigned upon registration)
3.2 Technical & Ad Data
To support the App, we display advertisements. Our ad partners may collect:
- Google Advertising ID (AAID)
- Device metadata (model, OS version)
- Coarse location data (IP-based) to show relevant local ads
3.3 Location Information
We collect location information that you manually provide, such as the name of a bus stop or area, to log sightings. We do not access your device's GPS.
4. Advertising and Third Parties
The App uses third-party advertising services (such as Google AdMob) to serve ads. These providers may use cookies or advertising identifiers to collect non-personal information about your activities within the App to provide targeted advertisements.
You can opt-out of personalized advertising in your Android device settings (Settings > Google > Ads > Opt out of Ads Personalization).
5. Data Retention & Account Deletion
We retain your personal information as long as your account is active. In compliance with Google Play’s Data Safety policy:
- Right to Delete: You may request the deletion of your account and all associated personal data at any time via the App settings or by contacting support.
- Data Scrubbing: Upon account deletion, we remove your email and personal identifiers from our database. Anonymized bus sightings may remain to maintain community transit history, but they will no longer be linked to you.
6. International Data Transfers
As we use cloud providers like Supabase, your data may be stored on servers located outside of South Africa. We ensure these providers maintain security standards equivalent to or higher than those required by POPIA.
7. Contact and Regulator
For any privacy inquiries or to exercise your rights to access/delete data:
Support Email: ozunuoden@gmail.com
Information Regulator SA: enquiries@inforegulator.org.za
Last updated: January 25, 2026